top of page

Terms & Conditions

A legal disclaimer

Welcome to J’s Care. By using our website, services, and booking platform, you agree to the following terms and conditions. Please read them carefully.

​

1. Services Provided

J’s Care connects families with vetted, background-checked childcare providers (“Caregivers”). Parents/guardians (“Clients”) may book hourly, daily, weekly, or monthly childcare through our platform.

​

2. Eligibility

  • You must be at least 18 years old to create an account and book services.

  • Caregivers must pass background checks and meet our verification requirements before being listed.

​

3. Registration and Fees

  • A one-time registration fee is required to access booking services.

  • Service fees are based on hourly or subscription plans as outlined on our website.

  • All payments are processed securely through third-party payment providers.

​

4. Booking and Cancellations

  • Bookings are subject to caregiver availability.

  • Clients may cancel a booking within 24 hours for a full refund. Cancellations made with less than 24 hours’ notice may result in a partial or no refund.

  • J’s Care reserves the right to cancel bookings in case of emergencies or caregiver unavailability, with full refunds provided.

​

5. Responsibilities of Clients

  • Clients are responsible for providing accurate information about childcare needs.

  • Clients must ensure a safe environment for caregivers.

  • J’s Care is not liable for personal belongings, property damage, or issues outside the scope of contracted childcare.

​

6. Responsibilities of Caregivers

  • Caregivers must arrive on time, provide quality childcare, and follow all safety requirements.

  • Caregivers are not permitted to engage in illegal activities or unauthorized services.

​

7. Liability

  • J’s Care acts as a platform to connect families and caregivers.

  • While we conduct background checks, J’s Care is not responsible for actions of caregivers outside contracted hours.

  • Clients assume full responsibility for the safety and supervision of their children once care begins.

​

8. Termination of Accounts

  • J’s Care reserves the right to suspend or terminate accounts for misuse, fraud, non-payment, or violations of these terms.

​

9. Dispute Resolution

  • Disputes between Clients and Caregivers should first be resolved directly.

  • J’s Care may mediate at its discretion but is not obligated to resolve disputes.

  • Any unresolved disputes shall be governed by the laws of the State of Maryland.

​

10. Changes to Terms

J’s Care may update these Terms and Conditions from time to time. Updates will be posted on our website with the revised “Effective Date.”

​

11. Contact Us

For questions regarding these Terms and Conditions, please contact us:

J’s Care
Email: myjscare@gmail.com
Phone: 240-935-9023

bottom of page