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Privacy Policy

A legal disclaimer

At J’s Care, your privacy and the safety of your family are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile services, and booking platform.

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1. Information We Collect

We may collect the following information when you interact with J’s Care:

  • Personal Information: Name, email address, phone number, payment information, and account login details.

  • Childcare Details: Information about your childcare needs (e.g., booking times, location, preferences).

  • Caregiver Information: Background check details, professional history, and verification documents (for nannies/caregivers).

  • Technical Information: IP address, browser type, device information, and cookies to improve site performance.

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2. How We Use Your Information

We use the information we collect to:

  • Provide and manage childcare booking services.

  • Process payments and manage your subscription or plan.

  • Verify and vet caregivers for safety and compliance.

  • Improve our website, services, and customer experience.

  • Communicate updates, confirmations, and customer support messages.

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3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Caregivers: To complete bookings and provide services you request.

  • Service Providers: Secure third-party vendors that process payments, run background checks, or host our website.

  • Legal Obligations: When required by law or to protect safety, rights, or property.

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4. Data Security

We use industry-standard security measures (encryption, firewalls, and secure servers) to protect your personal information. However, no system is 100% secure, and we cannot guarantee complete protection.

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5. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your account and associated data.

  • Opt-out of promotional communications.

To exercise these rights, contact us at: myjscare@gmail.com or call 240-935-9023.

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6. Children’s Privacy

J’s Care does not knowingly collect personal information from children under 13. Our platform is intended for parents and guardians.

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Effective Date.”

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8. Contact Us

For questions about this Privacy Policy, please contact:

J’s Care
Email: myjscare@gmail.com
Phone: 240-935-9023

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